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    Our expert customer support team is ready to help you. To properly route your inquiry, please submit a support ticket.

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    Access product manuals which include troubleshooting guides, warranty info and product-specific FAQs for your EcoGear FX product.

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    Get answers to the most frequently asked questions by other users, and even submit your own.

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    We stand behind our products and offer a limited, non-transferable, 6-month warranty, unless otherwise noted.

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Notice: Order Number Required

An Order Number is Required

You must supply an Order Number with your support request. The Order Number is required for proof-of-purchase to verify the purchase and provide product warranty service.

Do You Receive a Product as a Gift?
If received a product as a gift, please contact the gift giver and provide the following info:

  1. Order Number (Amazon Order ID, eBay Order Number, etc.)
  2. Name and Phone Number of Purchaser

OR

  1. Email Address used to place the order
  2. Where was the order placed (Amazon, eBay, etc.)
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