Products Designed for Your Everyday Adventure
The original receipt or packing slip is required for all returns and exchanges.
EcoGear FX reserves the right to deny any return or exchange.
For Online Purchases: Refunds will be credited to the original credit card or PayPal account.
Returns Tracking Based on return/exchange patterns, some customers will be warned that subsequent returns and exchanges will not be eligible for returns or exchanges for 90 days or longer.
Effective Date: June 1, 2013
Still have questions? See Return & Exchange FAQs
An Order Number is Required
You must supply an Order Number with your support request. The Order Number is required for proof-of-purchase to verify the purchase and provide product warranty service.
Do You Receive a Product as a Gift? If received a product as a gift, please contact the gift giver and provide the following info: